Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

We use your personal information to provide, improve, and maintain our services. By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Interpretation and Definitions

The words with capitalized initial letters have meanings defined in this Privacy Policy. These definitions apply whether they appear in singular or plural.

Definitions

  • Account means a unique account created for you to access our services.
  • Affiliate means an entity that controls, is controlled by, or is under common control with the Company.
  • Company refers to SkyHi Trips, A-80/60, Gurudwara Road, Malviya Nagar, New Delhi – 110017.
  • Cookies are small files placed on your device to improve your browsing experience.
  • Country refers to India.
  • Device means any device used to access our website, including computers, smartphones, or tablets.
  • Personal Data means any information that identifies or can identify an individual.
  • Service refers to our website.
  • Service Provider means any third party that processes data on behalf of the Company.
  • Usage Data means information collected automatically while using the website.
  • Website refers to SkyHi Trips at https://www.skyhitrips.com.
  • You means the individual or organization using our services.

Collecting and Using Your Personal Data

Personal Data We Collect

We may collect the following information:

Full Name
Email Address
Phone Number
Address, City & State
Postal Code

Usage Data

We automatically collect information such as:

  • IP Address
  • Browser Type & Browser Version
  • Device Information & Device Identifiers
  • Pages Visited & Time Spent on Pages
  • Date and Time of Visit
  • Diagnostic Information

When accessing the website through a mobile device, additional information such as mobile device type, operating system, browser type, and device identifiers may also be collected.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve your browsing experience and analyze website usage.

Cookies may be:

Session Cookies Persistent Cookies

We use cookies for:

  • Providing essential website functionality
  • Remembering your cookie preferences
  • Saving your language and website preferences
  • Improving website performance

Where required by law, non-essential cookies such as analytics and advertising cookies are used only after obtaining your consent. You may withdraw your consent at any time through your browser settings or cookie preferences.

How We Use Your Personal Data

We use your information to:

Provide and maintain our services
Manage your account
Process bookings and service requests
Contact you through phone, email, or SMS
Send promotional offers and travel updates
Respond to your inquiries
Improve our website, services & analyze usage
Evaluate marketing campaigns
Support business transfers

such as mergers or acquisitions

Sharing Your Personal Data

We may share your information:

  • With service providers who help operate our business
  • During mergers or business transfers
  • With affiliated companies
  • With trusted business partners
  • With other users if you voluntarily share information publicly
  • With your consent
  • When required by law

Data Retention

We retain personal data only for as long as necessary.

Typical retention periods include:

Data Category Retention Period
Account information Up to 24 months after account closure
Customer support records Up to 24 months
Chat records Up to 24 months
Website analytics Up to 24 months
Server logs Up to 24 months

We may retain information longer when required by law, for legal claims, backup purposes, or at your request.

When data is no longer required, it is securely deleted or anonymized.

International Data Transfers

Your information may be processed or stored outside your state or country where data protection laws may differ. We take reasonable steps to ensure appropriate safeguards are in place to protect your personal information.

Your Rights

You may:

  • Access your personal information
  • Update your information
  • Correct inaccurate information
  • Request deletion of your data
  • Contact us regarding your personal information

Some information may be retained if required by law.

Disclosure of Personal Data

Your personal information may be disclosed:

  • During business mergers or acquisitions
  • To comply with legal obligations
  • To protect the Company's rights
  • To investigate fraud or misuse
  • To protect public safety
  • To defend against legal claims

Data Security

We use commercially reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services such as Google Places to improve our website. These providers may collect certain information according to their own privacy policies.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that such information has been collected, it will be deleted promptly.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Phone 8882812015
Address A-80/60, Gurudwara Road, Malviya Nagar, New Delhi - 110017.
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